11 online retailers with the best selections of new and used luxury goods – Business Insider

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Online shopping has all the excitement of adding new pieces to your wardrobe without the effort of going to a store and trying things on under the horribly artificial lighting of a dressing room. But, when you’re spending a lot of money on luxury pieces, online shopping can actually be a little nerve-wracking.
What if the piece looks nothing like it does online? What if the return policy is expensive or just a hassle? When you’re dropping hundreds of dollars, you probably want to make sure that everything will ship relatively quickly and is easy to exchange. And, of course, you want to peruse a great selection. 
If luxury shopping is what you’re looking for, we rounded up the 11 sites you should check out. We’ve outlined what makes each stand out, the shipping and return policies they offer, and some of the notable labels you can find at each retailer.
Shipping and returns: Free shipping within 1-3 business days and free 2-day shipping for Prime members; free returns within 15 days
Standout labels: Ulla Johnson, Ganni, Zimmermann, Anine Bing, Vince
If you’re looking to leave your next shopping adventure with a balanced cart, filled with a mix of high-end and everyday brands, Shopbop should be your go-to. Shopbop offers a large selection of contemporary and designer labels with plenty of timeless and trendy pieces to fill your wardrobe. You’ll find clothing, shoes, bags, and accessories that fit a range of budgets — so you can buy a luxury bag alongside a more affordable plain white T-shirt. Plus, Shopbop curates style guides, lists, and on-site designer boutiques to help guide and inspire your looks. 
Shipping and returns: Free shipping within 1-3 business days and free 2-day shipping for Prime members; free returns within 30 days
Standout labels: Marni, Rag & Bone, Maison Kitsune, A.P.C. AMI, Theory
East Dane is Shopbop’s counterpart for menswear and masculine styles. Like its sister site, East Dane boasts a great selection of high-end and more affordable brands. Whether you’re looking for wardrobe basics or more eccentric trend pieces, East Dane has got you covered. And, if you’re in need of some fashion inspiration, there’s plenty of that too. Check out the style guides or editors’ picks list for pieces curated for all sorts of occasions, tastes, and budgets.
Shipping and returns: 28 day returns; request a free return label within the first 14 days
Standout labels: Saint Laurent, Acne Studios, Isabel Marant, Maison Margiela
Matches Fashion wants to make the luxury shopping experience feel personal. That’s why the retailer not only offers a huge selection online, but also has an easy-to-shop app, a private brick-and-mortar shopping experience if you’re based in London, and MyStylist, the site’s complimentary concierge that can help with anything from styling tips to wardrobe advice. The Stories section offers plenty of rich fashion content, from news stories about the industry to tips on how to style certain pieces or how to dress for certain occasions. You can shop by designer, occasion, or even buy pieces straight from the runway. The well-curated collection of investment-worthy clothing, shoes, accessories, and home goods is worth poring over.
Shipping and returns: Shipping varies based on the origin and destination; same-day delivery and 90-minute delivery available in select cities
Standout labels: Gucci, Balmain, Alexander McQueen, Off-White
Men, women, and even kids can get their designer duds fix at Farfetch. The selection on Farfetch is vast, spanning clothing, activewear, shoes, bags, luxury jewelry, and accessories. You can even shop pre-owned pieces if you’re looking for more budget or environmentally-friendly pieces or just love all things vintage. Farfetch helps you find just what you’re looking for with options to shop by aesthetic, occasion, and designer, as well as offering style guides to inspire your purchase. You can also find a host of articles on the site, covering everything from new releases, style how-tos, trend reports, the best brands in different categories, and more.
Shipping and returns: $10 standard delivery within 5 business days; returns accepted within 28 days
Standout labels: Gianvito Rossi, Bottega Veneta, Stella McCartney, Givenchy
Net-A-Porter’s beautiful website makes finding pieces you want and discovering new items you may not have known about before easy. There are many ways to shop: hero brands, monthly drops, weekly drops, Instagram picks, and sustainability are just a few. A star of the site is the what to wear section, where you can quickly access pieces fit for any occasion. The Porter edit holds all of the site’s editorial content and has plenty of fresh takes on all things fashion, beauty, and lifestyle, often with celebrity guest appearances.
Shipping and returns: Free standard delivery within 4 business days; returns accepted within 28 days
Standout labels: Tom Ford, Prada, Dries Van Noten, Fear of God, Loewe
If you’re looking for luxury beyond just fashion, Mr. Porter is a great place to start. Not only does the site have an extensive collection of high-end fashion and accessories, but it also hosts a range of luxe grooming products. The gift selection has something for every guy on your list, making it a one-stop-shop for holidays, birthdays, and housewarming parties. Check out the trending now section to keep up with the latest looks and the editorial page for all things men’s and masculine fashion, from how to dress for an interview to opinion pieces that take stances such as why you should take fashion risks. 
Shipping and returns: 28-day returns on full-price items and 14-day returns for items purchased with a promotion; free shipping labels provided
Standout labels: Brock Collection, Carolina Herrera, Oscar de la Renta, Jacquemus
Co-founded by Lauren Santo Domingo in 2010, Moda Operandi is where you’ll find fashion and accessories you can order straight from the runway. While you can shop plenty of ready-to-ship styles from a range of top designers like Miu Miu, Victoria Beckham, and Zimmermann, Moda Operandi is known for its virtual trunk shows where you can pre-order styles in advance of the next season. That way, you’re the first to shop and always on the cutting edge of the latest collections. While you’ll recognize plenty of names, Moda is also a great place to discover up-and-coming designers from all around the world.
Shipping and returns: $11.95 standard shipping within 3-5 business days; 14 days to request a return with $11.95 deducted for shipping
Standout labels: Chanel, Golden Goose, Tiffany & Co., Chloe, Isabel Marant
There’s no shortage of places to shop for luxury resale, but TheRealReal has emerged as a premier destination for its massive selection and easy-to-navigate site. After setting up a free account, you can browse thousands upon thousands of items for men, women, kids, and even home decor. A favorite feature of TheRealReal is the ability to create saved searches that make it easy to see the latest arrivals in your size from your favorite brands. TheRealReal also has its own team of in-house experts to help with authentication. While standard shipping will set you back $11.95, you can save an extra 20% on most items at any given time with the code REAL.  
Shipping and returns: Rates vary based on the item and destination; In the U.S., shipping generally costs $13.95 and $25 for Alaska and Hawaii. Returns and exchanges are not accepted
Standout labels: Supreme, Off-White, Yeezy, Kith
StockX is best known for being a safe place to buy and sell sneakers, but the site deals with much more than footwear. Using the same bidding or buy it now platform and authentication process, you can also buy designer handbags, streetwear, and watches. StockX is called the stock market of things because each listing features a package of usable data to help you determine whether or not you want to buy or sell the item. The original retail price, current asking prices, previous sales, number of sales over the last year, and much more are some of the figures you can use to be a smart buyer or seller.
Shipping and returns: Returns and shipping costs vary by seller. Items purchased through Paypal are covered by a Money Back Guarantee.
Standout labels: Raf Simons, Maison Margiela, Thom Browne, Louis Vuitton
Founded in 2014, Grailed is a menswear-specific website for buying and selling secondhand streetwear and designer items. With over 3 million live listings currently, it has a massive range of products, including the latest hyped-up streetwear drops, elusive and ultra-rare designer pieces you’ll never find in a retail store, vintage gear, and footwear. You can shop by brand, apparel category, condition, and even filter by staff picks.
Shipping and returns: Returns and shipping rates vary by seller. Most items are covered by eBay’s Money Back Guarantee
Standout labels: Gucci, David Yurman, Nike, Tory Burch, Rolex
For decades, eBay has been a go-to online destination for literally anything you can’t find in a normal retail store. Naturally, purveyors of luxury items like designer handbags and clothing, collectible sneakers, and valuable wristwatches have gravitated towards the site for hard-to-find items and great deals. While eBay might have a lingering reputation for being an every-person-for-themselves marketplace with little protection, it has made major improvements in overall buyer satisfaction with better shopping categories, an authenticity guarantee, and a money back guarantee. 
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